Frequently Asked Questions

Yes! We offer a Sample Box that includes 5 single-use products for you to experience before committing to full sizes.

The majority of our products are Gluten Free. There are a handful that do contain gluten. Please refer to labelling on each product.

The majority of our products are Vegan Friendly. There are a handful that do contain eggs. Please refer to labelling on each product.

Some of our product contain MSG.

Keep your herbs and spices in a cool, dark, and dry place, away from direct sunlight, heat, and moisture. A closed pantry or cupboard is ideal. 

Pepper & Me Products stay fresh for 9–12 months when stored correctly in a cool, dry, place. Some of our products do have shorter shelf life. Please refer to what is on our packaging for each product.

Yes, they’re usually safe, but flavour and potency will decline. You may need to use a bit more for the same taste.

Most of our products are designed to be multi-use and versatile, so you can use them throughout your everyday cooking. We've got a stack of recipe ideas to help you with inspiration. Please see individual product listings for recipes ideas for each product or check out our Recipes section here.

Ensure you aren't using an express checkout option like Shop Pay or Google Pay. Scroll to the bottom of the checkout page (past entering shipping details) to the final "payment step". You will see an option to enter your card details or pay with AfterPay.

We accept Mastercard, Visa, Amex, Union Pay, Shop Pay, Apple Pay, Google Pay and AfterPay. - Afterpay is not accepted for monthly payments.

Sorry about that! Please email hello@pepperandme.co.nz with details about what's happening and we’ll help!

We ship from our Tauranga warehouse to New Zealand, Australia and most of the world. Shipping applies

If we do not ship to your region and you'd like us to, please email hello@pepperandme.co.nz

If you experience any issues with your product, please reach out to hello@pepperandme.co.nz for assistance.

Pepper Post
A monthly box featuring 5 products for $50 (including shipping).
Includes exclusive items you won’t find anywhere else.

Pepper & Me Club
A recipe subscription for just $9.95 per month.
Access to over 2,000 exclusive recipes, meal ideas, and cooking inspiration.

We sure do! You can find our Stockist Locator tab on our website to easily discover nearby retail partners carrying our range. 

Absolutely! Feel free to email us at wholesale@pepperandme.co.nz and we'll be in touch.

We most certainly do! You can find us at 1/8 Ke Ahi Rise, Tauriko, Tauranga. We're open 9am-4pm Monday to Friday!